Resume.
Jacquelyn Glessner
Allentown/Bethlehem/Easton, Pennsylvania | jacquelyn.glessner@gmail.com
EDUCATION:
Masters in Education – Counseling and Human Services, May 2012
- Lehigh University, Bethlehem, Pa
Minor in Human Development and Family Science
- Messiah College, Grantham, Pa
- Psi Chi, The International Honors Society in Psychology, April 2008
- Messiah College Outstanding Student Senior Psychology Award, May 2010
Coursework: Cognitive Neuroscience, Schooling & Development in Third World Societies
RELATED EXPERIENCE:
Outpatient Psychotherapist, July 2012-present - Lehigh Valley Community Mental Health, Inc
- Facilitated individual, couples and family therapy with children, adolescents, and adults in areas of mood disorders, anxiety disorders, ADHD, autism, sexual abuse, substance abuse, and personality disorders
- Conducted individual biopsychosocial assessments, treatment planning, crisis management, and discharge planning with children, adolescents, and adults
- Maintained documentation and records of client service for caseload
- Facilitated individual, group, couples, and family therapy with children, adolescents, and adults in areas of adjustment disorders, mood disorders, anxiety disorders, sexual abuse, substance abuse, and eating disorders
- Conducted individual psychosocial assessments, group counseling, treatment planning, and discharge planning with children, adolescents, and adults
- Maintained D.A.P. format documentation and records of client service for caseload
- Led weekly group and individual counseling sessions with children from 1st through 8th grade
- Assisted eighth grade students and their parents in the process of high school selection
- Maintained communication between counseling office, parents, and outside agencies
- Participated in meetings for Comprehensive Student Action Plan Program
- Monitored and reported students’ attendance and tardiness totals
- Managed students’ therapeutic and academic records
Outreach Coordinator, Tutoring and Literacy, Spring 2010 - Messiah College Agape Center Local Community Service Outreach, Grantham, Pa
- Coordinated eight Outreach Teams in local community service with urban elementary students
- Launched weeklong awareness event for “Urban Education”
- Increased student involvement with inner-city students in the Harrisburg community 15%
- Planned and managed the outreach team budget, activities, and attendance
Outreach Coordinator, Companionship Service Group, 2008-2009 - Messiah College Agape Center Local Community Service Outreach, Grantham, Pa
- Coordinated four Outreach Teams in local community service with older adults
- Launched weeklong awareness event for “Careers in Aging”
- Increased student involvement with older adults in the community 25%
- Planned and managed the outreach team budget, activities, and attendance
Volunteer Companion and Team Leader, January 2008-May 2009 - Maplewood Memory Support Neighborhood at Bethany Village, Mechanicsburg, Pa
- Facilitated relationship building opportunities for students and older adults
- Developed activities and recreation for students and residents
- Raised awareness regarding Alzheimer’s disease and depression among older adults.
Counselor, Summers 2006-2009 - Twin Pines Camp, Conference and Retreat Center, Stroudsburg, Pa
- Counseled individuals and groups of children ages 7 to 18, older adults, and adults with disabilities
- Lead group games, activities, and discussion among campers and staff
- Coordinated summer closing program
ADDITIONAL EXPERIENCE:
- Retailed greeting cards, products, and gift wrap
- Modeled high-quality customer service
- Designed and implemented new product displays
- Brand Champion Award for Store #944, District #21 Quarter Brand Champion Award
Pastoral
Intern, Summer 2010 - Christ E.C.
Church, Easton, Pa
- Assisted pastor in weekly pre-marital counseling sessions
- Coordinated two committees including a multimedia team and website panel
- Led two church outreaches including a Summer Festival and Vacation Bible School
- Maintained congregational communication via email, phone, and website
- Managed donation records for community outreaches
- Prepared Sunday morning publications and slideshows
- Participated in church board meetings
Dean’s Office Student Assistant, 2008-2010 -Messiah College School of Social Science, Grantham, Pa
- Managed student data and programming
- Planned and organized the 2010 Annual Ethics Conference at Messiah College
- Maintained office through copying, typing, and filing of documents
- Skills: Microsoft Office – Power point, Excel, Word
LEADERSHIP EXPERIENCE:
- Planned and implemented activities, lessons, and games for 20 high school students
- Counseled individuals and groups of students
- Lead group discussion among campers and staff
Transfer Student Peer Leader, 2007-2008 - Messiah College, Grantham Pa
- Prepared activities and programs for transfer students to improve transition to Messiah College
- Facilitated communication between transfer students and faculty
- Guided tours of the college and local community
SKILLS:
- Excellent listener and communicator
- Able to effectively convey information both verbally and in writing
- Capacity to build relationships and facilitate rapport in multicultural settings
- Creative and team oriented
· Proficient skills in Microsoft Word, PowerPoint, Excel and Publisher
